Dental Compliance Made Easier (Compliance Health Limited) Privacy Policy

Our contact details

Name: Dental Compliance Made Easier (Compliance Health Limited)

Address: 40 Waterside Rd, Leicester LE5 1TL

Phone Number: 0333 344 2652

E-mail: support@dental-compliance.co.uk

The type of personal information we collect

We currently collect and process the following information:

  • Name
  • Phone number
  • Email

How we get the personal information and why we have it

  • As part of our contractual obligation with our software, adding users for example or performing training.
  • Submitting our web form.
  • By contacting us.

We also receive personal information indirectly, from the following:

  • Made publicly available via industry regulators.

We use the information that you have given to us or provided indirectly in order to market to potential customers, keep current customers up to date with news from Dental Compliance Made Easier and perform our contractual obligations.

We do not share this information with any third party.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You can remove your consent at any time. You can do this by contacting us.
  • We have a contractual obligation.
  • We have a legal obligation.

How we store your personal information

This data is stored securely within our software, CRM and financial systems we use and kept indefinitely unless requested to be removed. Please refer to the GoCardless’ privacy centre for information on their privacy policy in regard to financial information: https://gocardless.com/privacy/

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using our contact details.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office,

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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