Meet Our Team

Our dedicated compliance team is with you every step of the way

Our Team

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Rajiv Lakhani


Before founding DCME, I was the Head of Compliance for a large Dental Corporate which involved managing CQC for multiple practices and also training practice managers in all aspects of requirements. When founding the company 4 years ago, my mission was to develop new, robust and innovative systems to help support dental practices manage their compliance more effectively, ensuring practices and their teams are updated with key regulations and changes in legislation to enable them to keep on top of their compliance.

Outside of work, I enjoy seeing the outdoors, travelling and spending quality time with the family.

Paula Grieve

Compliance Manager

I am a qualified dental nurse and have been in the industry since 2004, building my experience in different roles throughout dentistry and completing several post-op degrees. I have worked in a compliance-based field role since 2015, and I joined DCME in 2021.  I specialise in CQC, HIS and NHS (Scotland) regulation, with 60+ successful inspection passes so far. My role as the compliance manager at DCME is to continue to provide support for compliance, inspections and to train and support our members, working closely with all who need it.

Outside of work, I enjoy spending time with my family, baking sweet goodies and walking my two French bulldogs.

headshot of team member
headshot of team member

Angie Peppin

Registration Manager

Before joining DCME, I was Head of Compliance and a Risk Manager for a large Dental Corporate for 11 years. I was responsible for ensuring all practices were registered correctly with CQC and supporting the managers through the Registered Manager process. I managed a team that provided compliance expertise and on-site practice assessments to ensure the practices remained compliant with the regulators.

Outside of work, I love spending time outdoors with my daughter and family. I am a keen baker and have a hobby business where I create cupcake bouquets to look like real flowers – it made a lot of people happy during the various lockdowns!

Graham Toft

Product Manager

Prior to joining the DCME team, I worked for nearly 10 years on a variety of software products supporting schools and multi-academy trusts in the education technology industry. In that time, I gained a broad experience of supporting clients large and small at all stages of the customer journey as well as most aspects of the design and development process.

When not obsessing over how to make dental compliance easier, I like to spend my time with my family and making music.

team member
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Helen Davis

Compliance Advisor

With over 15 years experience as a GDC registered dental nurse and also holding a Compliance Manager position, I have mountain of practical experience dealing with CQC requirements from the client side. I am responsible for the on-boarding of new members and ensuring all compliance and legislation are kept up to date with, which includes supporting practices to personalise all the policies and populate their calendars.

When not at work my free time is spent entertaining my kids but I love anything crafty – sometimes they join in too!

Nicola Bawden

Compliance Advisor

I qualified as a Dental Care Professional in 2000 and I hold a current General Dental Council Registration. I worked as a Dental Practice Advisor/Consultant in the Dental Assess Centre, NHS, Private, Corporates and Community Dental sectors. I have achieved Care Quality Commission (CQC) compliance at numerous dental practices. In addition, I have been a CQC Registered Manager for two sites. My role as Compliance Manager at DCME is to provide support, advice and training, working closely with our members carrying out audits prior to CQC inspection and training sessions.

In my spare time, I enjoy spending time with my family and friends also enjoy cooking new cuisines.

headshot of team member
headshot of team member

Anna Lown

Compliance Advisor

Having qualified as a dental nurse in 2007, I later went on to gain my NEBDN certificate in Oral Health Education and Fluoride Application. I have over 15 years experience in practice, working both as a nurse and a practice manager, as well as a dental tutor for various dental nursing qualifications. My role at DCME is to produce and maintain the CPD as well as provide support to our members as a compliance advisor.

When not at work, I love spending time with family and friends, reading and I am also a keen hiker!

Melissa Timms

Compliance Advisor

I’m a qualified dental nurse and practice manager with over 20 years of experience within the dental sector. My role at DCME is to provide support and training to our dental practices in all aspects of compliance. I work closely with our clients performing mock inspections to ensure they successfully pass CQC inspections.

In my free time, I love spending quality time with the family, keeping healthy and I’m also part of a netball league!

headshot of team member
team member

Harvinder Singh

Portal Technical Support

Before joining DCME, I was working as technical support at a software company which provided clinical dental software for customers. Whilst working there, I not only supported customers with queries, but provided training sessions to staff members – both online and face to face. I created and updated the online training guides to meet the current updates to the system. Being the first person the customer most likely spoke to, I gained a rapport with them and was able to voice customer queries to our team to help develop a more intuitive program. I hope to do similar, if not more, at DCME.

Outside of work, I enjoy gaming, reading and watching my beloved Liverpool FC. I also self-study various subjects relating to computing and technology.

Charlee Ellis

Compliance Onboarding Advisor

I come from many years in the retail and travel industries. I had quite a late change in career and have since gained over 6 years experience as a qualified GDC registered dental nurse. I currently hold a GDC Registration within the dental sector. My new role is that of Compliance Onboarding Advisor and I am responsible for the onboarding of new members to DCME.

When not at work, I like to spend quality time with my family and fur babies!

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Emma Mcgee

Registration & Regulatory Manager

Before joining DCME I was the Regulatory Manager for a large corporate for nearly 8 years. I was responsible for ensuring that nearly 500 practices were registered correctly with CQC and supported new acquisitions and registered managers throughout the registration process. In this role I also had to keep up to date with any regulatory change within Dentistry to make sure that we were following the most up to date guidance from the regulators. I specialise in CQC, HIW, HIS and RQIA regulations and registrations and in my role as Regulatory and Registrations Manager at DCME, I provide support and guidance to our members on any regulatory applications, in particular new squat and partnership applications

Outside of work I enjoy spending time with my family and friends, travelling and trying to keep fit and healthy.

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